Chief Engineer – Operations Management

Job Description

1. Technical Operations Control

• Inspect and supervise the activities of the technical teams under the on-site Property Management Units at each project.

• Monitor and control the operation of mechanical, electrical, and technical infrastructure systems, including:

  • Electrical, generator, and lighting systems;
  • Air-conditioning and ventilation systems;
  • Water supply, drainage, and wastewater treatment systems;
  • Fire prevention and firefighting systems;
  • Elevator systems;
  • Building Management Systems (BMS), CCTV, access control, and communication systems;
  • Landscaping, irrigation, and technical infrastructure systems in low-rise developments;
  • Other technical systems within the scope of each project.

• Inspect the operating condition of machinery and equipment and promptly identify potential safety hazards, damage, or operational interruptions.

• Conduct scheduled and unannounced inspections at project sites, prepare inspection records, and require the property management service provider to rectify identified deficiencies.

• Monitor, follow up on, and verify the completion of corrective actions after inspections.

2. Maintenance and Repair Plan Management

• Review, evaluate, and recommend the approval of monthly, quarterly, and annual maintenance plans for technical systems.
• Monitor and control preventive maintenance, scheduled maintenance, and emergency repair activities carried out by Savills and other contractors.
• Monitor equipment condition, service life, and repair history, and recommend appropriate repair, replacement, or upgrade solutions.
• Review maintenance records, acceptance reports, operating logs, incident reports, and other relevant technical documents.
• Coordinate the inspection of maintenance and repair work performed by contractors before acceptance and payment.

3. Incident and Technical Safety Management

• Monitor and control emergency response procedures for technical incidents, power outages, flooding, fires or explosions, elevator failures, and other emergency situations.
• Participate in handling serious incidents or situations that may affect the safety, property, or activities of customers and residents.
• Require the Property Management Units to identify root causes and propose corrective and preventive measures.
• Verify compliance with regulations on electrical safety, fire prevention and firefighting, occupational safety, environmental protection, and other applicable legal requirements.
• Monitor mandatory inspections, calibration, and licence renewals for machinery and equipment subject to stringent safety requirements.
• Recommend the suspension of work or equipment operation upon identifying a serious safety risk.

4. Service Quality Control of Property Management Service Providers

• Develop or propose standards, performance indicators, and inspection forms for assessing the quality of technical operations at each project.
• Monitor and evaluate Savills’ and technical contractors’ compliance with applicable service-level agreements and key performance indicators (SLA/KPI).
• Assess the competence, staffing levels, shift structures, and quality of the technical personnel assigned by Savills to each project.
• Require Savills to train, supplement, or replace personnel who fail to meet professional, safety, or work-quality requirements.
• Consolidate outstanding issues, violations, and delayed actions for reporting to the competent management level and recommend contractual remedies.

5. Technical Budget and Cost Control

• Review annual budgets for operations, maintenance, repairs, and equipment replacement investments at each project.
• Assess the necessity, scope of work, technical solutions, quantities, and costs of proposals for equipment repair, procurement, or replacement.
• Participate in evaluating quotations, capability profiles, and technical proposals submitted by suppliers and contractors.
• Recommend solutions to conserve energy, optimize operating costs, and improve equipment efficiency.
• Monitor electricity, water, fuel usage, and other energy-consumption indicators at each project and analyse unusual fluctuations.

6. Technical Documentation and Reporting

• Monitor and control the updating and archiving of as-built documentation, technical drawings, operation manuals, warranty and maintenance records, and statutory equipment documents.

• Develop a standardized technical reporting system for all projects.

• Consolidate information and prepare periodic reports on:

  • The operating condition of technical systems;
  • Maintenance and servicing results;
  • Technical incidents and corrective actions;
  • Property management service providers’ compliance with SLA/KPI requirements;
  • Technical costs and energy consumption;
  • Identified risks and proposed improvements.

• Provide professional advice and recommendations to the Executive Management on matters relating to technical operations management.

7. Project Handover and Renovation Coordination

• Participate in the inspection, testing, acceptance, and handover of technical systems at new projects.
• Monitor the rectification of defects and outstanding issues and the fulfilment of contractors’ warranty obligations.
• Provide operational input on proposed designs, renovations, or technical system upgrades.
• Coordinate with the Project Management Division, Asset Management Division, Savills, consultants, and contractors throughout repair, renovation, handover, and commissioning activities.
• Perform other professional duties as assigned by the line manager.

 

Required

Age: 30-45

Level:

• Bachelor’s degree or higher in Electrical Engineering, Electrical and Electronic Engineering, Mechanical and Electrical Engineering, Refrigeration and Air-Conditioning Engineering, Water Supply and Drainage Engineering, Construction Engineering, or a related discipline.

• Comprehensive knowledge of MEP systems and the technical operation of buildings and urban developments.

• Sound knowledge of regulations governing fire prevention and firefighting, occupational safety, environmental protection, energy management, and equipment inspection and certification.

• Ability to read and review technical drawings, as-built documentation, and equipment operation manuals.

• Relevant professional certifications in operations management, safety, fire prevention and firefighting, or energy management are an advantage.

 

Skills and knowledge:

• At least seven years of experience in technical operations management for buildings, urban developments, residential developments, or facilities with complex MEP systems.

• At least three years of experience as a Chief Engineer, Technical Manager, or in an equivalent position.

• Preference will be given to candidates with experience working for:

  • Real estate investors or developers;
  • Professional property management companies such as Savills, CBRE, JLL, or equivalent organizations;
  • Grade A office buildings, urban developments, or high-end residential developments.

• Candidates with experience overseeing technical operations across multiple projects or managing outsourced property management service providers are preferred.

 

Other requirements and qualities:

• Strong overall management capabilities and sound technical assessment skills.

• Ability to identify risks, analyse root causes, and recommend appropriate solutions to technical incidents.

• Strong planning, inspection, supervision, and schedule management skills.

• Ability to evaluate technical solutions, quantities, and repair costs.

• Strong coordination and stakeholder management skills when working with property management service providers, contractors, and relevant departments.

• Ability to prepare reports and present issues clearly and logically.

• Proficiency in Microsoft Office and technical management software; knowledge of AutoCAD is an advantage.

• Ability to read and understand technical documents in English; English communication skills are an advantage.

• Honest, accountable, and proactive in performing assigned duties.

• Firm in quality control while maintaining a flexible and professional approach to coordination.

• Strong risk management mindset and a high level of safety awareness.

• Careful, objective, and capable of working independently.

• Willing to travel to and work at project sites as required.